Goldpoints
WHAT ARE GOLDPOINTS?
GoldPoints are points you earn when purchasing from the GoldNutrition online store. Each product is assigned a certain number of points.
HOW CAN I EARN GOLDPOINTS?
To earn GoldPoints, simply log in to our page, click on the “My Account” tab and create your account. From there you can earn GoldPoints when purchasing products.
GoldPoints cannot be combined with discount coupons on the same order.
When you create an account you immediately EARN 100 GoldPoints . For every comment (review) you leave on the product pages, you will also EARN 100 GoldPoints .
HOW DO I KNOW HOW MANY GOLDPOINTS I CAN EARN WITH EACH PRODUCT?
On each product page it is possible to see the number of GoldPoints associated with it. The value of GoldPoints shown cannot be considered if the product is on sale.
WHAT ARE GOLDPOINTS FOR?
GoldPoints can be accumulated in your account to be used on future orders.
HOW DO I EXCHANGE MY GOLDPOINTS FOR PRODUCTS OR ACCESSORIES?
You must place all the items you want in the Shopping Cart and proceed to the “Finalize order” phase. You will then go to the “Order Summary” page where you will have all the items sectioned. Before the total amount is reached, you have the possibility to use GoldPoints and discount the total amount.
WHAT IS THE ADVANTAGE OF ACCUMULATING GOLDPOINTS?
GoldPoints equal discounts. The more GoldPoints you accumulate, the greater the discount you can get on future purchases.
WHAT IS THE VALUE OF A GOLDPOINT?
Each GoldPoint is worth €0.01. In other words, with 100 GoldPoints you can get a €1 discount on an order. During campaign periods we may increase the value of each GoldPoint.
WHERE CAN I CHECK MY GOLDPOINTS?
You can check your GoldPoints through your account. To do this, simply log in to our page, click on the “My Account” tab and select the “GoldPoints” option. On this page, you can check how many GoldPoints you have already earned, how many GoldPoints you have already used and your current GoldPoints balance.
THE GOLDPOINTS THAT I EARNED IN A CERTAIN ORDER ARE NOT IN THE HISTORY. WHAT HAPPENED?
This situation can happen for one of the following reasons:
The order was cancelled: the GoldPoints used and accumulated in that order were canceled and, therefore, no longer appear in the GoldPoints history.
The order was returned: the GoldPoints used and accumulated in that order were canceled after the return, no longer appearing in the GoldPoints history.
CAN I EXCHANGE OR RETURN PRODUCTS EXCHANGED BY GOLDPOINTS?
GoldNutrition does not accept exchanges or returns of products exchanged for GoldPoints.
WHEN ARE THE GOLDPOINTS FOR THE PURCHASE I MADE?
Points are automatically available after paying for an order.
DO ALL PRODUCTS HAVE ASSOCIATED GOLDPOINTS?
Yes, all products have GoldPoints associated with them. The value of GoldPoints may vary (increase) in certain promotional campaigns.
ARE THERE LIMITATIONS ON THE USE OF GOLDPOINTS?
Yes there is. The maximum discount that can be applied to an order using GoldPoints is 60% of the total order value.
GoldPoints cannot be combined with discount codes, that is, if the customer uses a discount code, they will not be able to deduct GoldPoints on the same order. If you apply GoldPoints to products that are on sale, the GoldPoints will be applied but the campaign discount will be removed. It is also not possible to apply GoldPoints to promotional kits as they already have an associated discount.